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Help Desk
Grayson County College is committed to helping you succeed in your distance learning
courses and in your use of our online services such as Blackboard and Campus Connect.
The following services are available to assist you with questions regarding Blackboard,
Campus Connect, or other distance learning related questions:
- College offices may be contacted from:
8:00 a.m. to 4:00 p.m. Monday through Friday at the Main Campus (903) 465-6030 or
South Campus (903) 482-5726.
- The College Help Desk is available Wednesday, Friday, Saturday, & Sunday evenings,
6:00 PM to 9:00 PM at (903) 647-0092.
- All other times send an email to distance@grayson.edu,
including your name, telephone number, your studentid and a description of your
problem.
Help Desk Administrator
Please note the Help Desk is unable to contribute to the scholarly content of
users' work.
Students must contact their instructor for assistance with course work.
Help Desk Hours of Operation
Telephone Support
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Days
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Hours
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Phone #
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Mon. - Fri.
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8 a.m. - 4 p.m.
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903-463-8788
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Wed., Fri., Sat., Sun.
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6 p.m. - 9 p.m.
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903-647-0092
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June & July
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Days
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Hours
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Phone #
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Mon. - Wed.
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7 a.m. - 5 p.m.
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903-463-8788
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Thur.
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7 a.m. - 4 p.m.
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903-463-8788
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Fri.
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Closed
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Wed., Fri., Sat., Sun.
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6 p.m. - 9 p.m.
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903-647-0092
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Email Support
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Send an email to distance@grayson.edu.
Include your name, telephone number, and description of your problem.
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