Help Desk


FREQUENTLY ASKED QUESTIONS

How to Find Your Blackboard User Name

How To Log In To Campus Connect

Grayson County College is committed to helping you succeed in your distance learning courses and in your use of our online services such as Blackboard and Campus Connect. The following services are available to assist you with questions regarding Blackboard, Campus Connect, or other distance learning related questions:

  • Online Help Desk
  • Telephone Support
  • Email Support

    • College offices may be contacted from 8:00 a.m. to 4:00 p.m. Monday through Friday at the Main Campus (903) 465-6030 or South Campus (903) 482-5726.
    • The College Help Desk is available Wednesday, Friday, Saturday, & Sunday evenings, 6:00 PM to 9:00 PM at (903) 647-0092.
    • All other times send an email to distance@grayson.edu, including your name, telephone number, your studentid and a description of your problem. Help Desk Administrator
    Please note the Help Desk is unable to contribute to the scholarly content of users' work. Students must contact their instructor for assistance with course work.

    • Help Desk Hours of Operation

    Telephone Support
    Days
    Hours
    Phone #
    Mon. - Fri.
    Wed., Fri., Sat, Sun.
    8 am. - 4 pm.
    6 pm. - 9 pm.
    903.463.8788
    903.647.0092

    Email Support

    Send an email to distance@grayson.edu . Include your name, telephone number, and description of your problem.



    		 
           

    © 2007 Grayson County College

    Main Campus • 6101 Grayson Drive (Hwy. 691) • Denison, Texas 75020 • 903.465.6030 • fax 903.463.5284
    Fannin Higher Education Center • 1201 E. Ninth St.• Bonham, Texas 75418 • 903.583.1116
    South Campus • 1401 W. Stephens St. • Van Alstyne, Texas 75495 • 903.415.2500 • fax 903.712.0041
    West Campus • Grayson County Airport • Denison, Texas 75020 • 903.786.9551