Job Details

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To be considered for this employment opportunity, you must submit the following:

 

 

Please contact the Human Resources Department at (903) 463-8770 or e-mail  jobs@grayson.edu for more information.

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Student Accounts Specialist

Job Title:
Student Accounts Specialist
Job Type:
Full Time
Location:
Main Campus
Job Description:
The Student Account Specialist will work in close contact with students and staff while performing general business office functions and assisting with registration. The specialist will facilitate excellent responsiveness to students to advise them on payment options and financial policies through excellent customer service skills. The position will partner with all departments on campus to ensure successful student outcomes and make a positive difference in the lives of Grayson College students.

Responsibilities -
  • Advise students regarding their payment options and financial policies.
  • Provide customer service and answer student inquiries regarding their financial status.
  • Maintain and reconcile Ecashier, as the main contact for student payment plans, as well as performing uploads and downloads.
  • Reconcile Authourize.net and student scholarships.
  • Process student refund checks.
  • Track and maintain student accounts throughout the collection process to ensure prompt payment of outstanding balances.
  • Perform student account maintenance activities, including conducting account reviews, applying payments, monitoring collection activities, and updating accounts.
  • Perform other duties as assigned by the Director of Fiscal Services.
Requirements:
Qualifications:
Expected – Applicant must have high school diploma or GED. Computer proficiency in MS Office, with emphasis in Word and PowerPoint. Advanced proficiency in Excel. Ability to utilize computer technology to access data, maintain records and generate reports. Demonstrated organization skills with strong attention to detail. Ability to multitask and work independently as well as a part of a team. Strong problem solving and critical thinking skills. Excellent interpersonal and communication skills. Demonstrated ability to maintain confidentiality in a work setting.

Preferred - Associate Degree. Wide range of accounting experience. Experience working in a public higher education institution, particularly in a community college setting. Experience working with POISE.
Acrobat
Acrobat

 

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GRAYSON COLLEGE IS AN AFFIRMATIVE ACTION EQUAL OPPORTUNITY EMPLOYER, AND COMPLIES WITH THE IMMIGRATION REFORM AND CONTROL ACT OF 1986. MINORITIES AND WOMEN ARE ENCOURAGED TO APPLY. ADA/Section 504 and Title IX Coordinator, Marilyn Power, Human Resources Coordinator, 6101 Grayson Drive, Denison, TX 75020-(903)463-8625.